Some of the challenges have negative impacts on both the buyers and the service providers . Many buyers do not get the right services for what they pay for while service providers do not gain profits from the service they offer . The IT outsourcing industry is faced by challenges such as location , advisors , resources , knowledge and expertise . The service providers are also faced with the challenges of commodization , economics , expectations , relationship , sourcing process and innovation . The degree of the challenges is...
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