The head should be in tune with the group and should be collaborative in his efforts . He should include all the Police Officers in decision-making processes as they are the ones who are exposed to that actual job arena . They can contribute a lot with regard to present and future strategies because they have already experienced what works and what does not . The organizational culture as an element helps in the development of a partnership between the Department Management and...

For example , a sales clerk avoids showing her anger towards a customer . This is also called surface acting , wherein one hides his inner feelings and forgoing emotional expressions in response to display rules (Robbins Judge , 2003 , p .116 . For example , when a worker smiles at a customer even when he does not feel like doing it , he is surface acting . Deep acting , on the other hand , is trying to modify ones true inner feelings based on display rules . A health-...

The way and how the leaders communicate with their followers improve or harm the relationship between them . Leaders are supposed to understand their followers in to apply their leadership skills different followers would require different leadership styles . This means that a new employee may require more guidance and supervision than an experienced one . Also non motivated workers would require more motivation than motivated workers . Therefore the leader must understand the human nature through establishing the follower 's emotions , motivation and...