Legge , 1995 , p . 135 . There has been a significant shift from hard to soft HRM (Torrington et al , 2005 . This reflects the fact that organisations are gradually realizing that there is an important link between people-management practices and organisational performance . Especially employees have a direct impact on the performance and therefore success of the organisation . Unilever as the world 's leading supplier of fast moving consumer goods across foods , home and personal product categories , acknowledges these ideas and provides a...











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