essays, term papers, research papers on professor joshua jack (1 essays)

Emotion As Mediators Analytical Tool And Hurdle

2291 words/9 pages

Keep at developing your sense of that balance as you continue ' Emotional Intelligence as a Tool for Mediators It is not as strange as it may sound to mindfully express emotion with dignity still intact . Emotional intelligence , defined by Salovey and Mayer (1990 ) in their Ability Model as ``the ability to identify , use , understand , and manage emotions ' is very helpful for a mediator in handling mediation between two clashing parties to surface the emotion and be adept at bringing out...



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