The trend of outsourcing is now not only just limited to call centers trend has spread across different sectors in business industries , for example Insurance , Banking , Pharmaceuticals , Telecommunication and Transport industries . And out of these Banking and Financial sector is more successful in reducing cost and adding value in their business , because for this segment of Industry , cost reduction is achieved primarily by outsourcing some of their front end processes for instance , in Banking and Insurance industry , claims processing , loans...











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