Moreover the feeling of fairness and satisfaction of indulgence increases the rate of compliance of the settlement whether the settlement is made during the mediation phase or the arbitration phase (Brewer Mills 1 ) On the contrary the compliance rate in simple arbitration is very low . Mediation on the other hand does not have the surety of reaching to a settlement . Thus the combination of both procedures makes the overall effect more powerful than the procedures alone , thus creating a synergy...











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