In reality , there remains the question of the extent to which approaches have really changed in organizations . Equal opportunities in may just be a way of making it more palatable in today 's climate , may be used to revitalize the equal opportunities agenda (Ludwig , 1995 . Also , the development and conditioning of attitudes and patterns of customer relations depend more upon experienced employees . The emphasis should be on how these areas work together on multi-functional projects to deal with new demands...











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