The retail markets consist of sellers of goods directly to consumers and other final users . This industry is also characterized by the highest number of untrained workers . The working conditions are most varied and working hours are not regulated but are determined by the individual retailers . Important changes to the retail work relations systems have been introduced in the work relations act of 1996 (Pocock , Barbara Masterman-Smith , Helen . 2005 . One of the responsibilities for determining all matters touching on the...











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