Parliament . The general public can approach the Local Government Ombudsmen directly or through a local representative . Individuals are initially required to bring their complaints to a Councillor or an MP . Subsequently , if no action is initiated or if the action initiated is unsatisfactory then the complaint is forwarded to the Ombudsman (Ombudsman , 2004 . It is the responsibility of the Members of Parliament to ensure that the general public has access to relevant authorities , in to secure redress for maladministration or...











SUBJECTS

