transnational Information Technology operations
The study discovered that internal conflict management between virtual teams has more influence to success or failure compare to common work teams . This is because virtual teams are generally managed under several conflict management styles where in all of them direct communication is rare The best interaction between members of virtual teams with different culture generate a relationship state referred to as `compromise , where members focus on finding a common solution that address everybody 's interest and the worst interaction will generate a relationship state called `avoidance , where there is an

intentional failure to engage other member of the group and just going with the flow . The study concluded that cultural diversity has a considerable tendency to create conflicts , whether they are cognitive in nature or affective
III .3 . Technological Infrastructure
Another issue of transnational IT implementation is matching between technology to transnational business requirements . There are a number of program included within the concept of Information technology . Each of them has their own characteristics and functions . For examples Electronic Data Interchange (EDI ) is designed to enhance efficiency and responsiveness in procurement and transfer activities Extranet Groupware and Intranet has more emphasize on their learning functions and program sets like Inter-organizational Systems , Electronic Commerce Language Translation Software and Mass Customization Technology have greater focus on enhancing effectiveness . Paying attention to cost benefits-constraints is important to make sure that managers gain benefits rather than wasting investment funds
Bibliography
Deans , PC . Kane , MJ . 1992 . `International Dimensions of Information Systems and Technology . Boston : PWS-Kent
Flynn , AJ . 1994 Worldwide Information Systems : Problems Solutions and How to manage them ' Journal of Information Systems Education
Hedlung , G . D Rolancer . 1990 . `Action in Hetarchies-New Approach to Mapping the MNC . Managing the Worldwide Firm , Bartlett and Hedlung edited
Markus , Lynne . 2004 . `Technological Management : Using IT to Drive Organizational...
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