hospitality management

Review of Relevant Literature

With the objective of putting up a new coffee shop in higher education institutions , it is important to review first relevant literature about the provision of the development of catering services . It is noted that the overall objective of the coffee shop operation is to provide consistent high quality , nutritional and efficient food services to the entire higher education institutions community (Mostaedi , 2005 . Studies show that the professional context of knowledge relevant to food operations , handling as well as safety and others is needed to administer the

specialized functions linked with food service operation operations that would meet and provide the needs of the target market (Lillicrap Cousins , 2006 . At the campus level , catering is referred to as the provision of food and beverages at specific events which have been schedule by the school administrator . In this case , catering is referred to the daily provision of food and beverages among different people at the campus

In a catering service or in this case , the coffee shop , it is essential that the management of these should know what facilities should be needed so as to be more productive to meet and satisfy the demands of their target market (Katz , 1997 . In addition , the management of this coffee shop should be able to avoid menu fatigue , which means that the management see to it that the menu offered to the clients are regularly changing and the food service adheres to the tastes and needs of the consumer (Lawson...