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Paper Topic:

guest service

GUEST SERVICE

SUBWAY (R ) RESTAURANTS ( HYPERLINK "http /www .subway .com /subwayroot /index .aspx http /www .subway .com /subwayroot /index .aspx

The SUBWAY (R ) restaurant is an international franchising business of chained restaurant of over 27583 restaurants in 85 countries founded in 1965 by Fred De Luca , a seventeen year old college freshman , and Dr Peter Buck who suggested the idea of the business . It was originally known as Pete 's Super Submarines . ADDIN EN .CITE 4443Offici al SUBWAY Restaurant FAQsFrequently Asked QuestionsFrequently Asked QuestionsMay 7 2007http /www .subwa

br y .com /subwayroot /AboutSubway /subwayFaqs .aspx "Official SUBWAY Restaurant FAQs

What was the first impression of the website

The first impression on the official website of SUBWAY (R ) restaurant is that it is not a restaurant 's location . There is a big picture there that advertises a promotional announcement about a sweepstakes . A claim of being The 1 Franchise Entrepreneurial Magazine in 2007 ' is also posted in the website thus at first glance , one who looks would taught it is something associated with magazines and not of a restaurant business

However , going down the page shows the news updates and reports about SUBWAY (R ) restaurant . On the top of the page , there are linkages that provide you with the necessary informations about the business too

How easy was it to locate the contact directions to the establishment Were they clear

There is a link to locate restaurants around United States and around the world . It is just important to know specific information to locate places . After providing needed data (city , state /province and postal /zip-code , SUBWAY Locations

in the area are given . There are only addresses that are provided . It is not easy to access the contact direction unless you fill in the needed information

What was the best thing about this site compared to its competitors (the other two 2 sites you are researching

The site informs to the consumers the programs that the business is undertaking . It is also transparent with the business and provides an advice column for health and nutrition pointers

What was the worst thing about this site compared to its competitors (the other two 2 sites you are researching

The site is said to be somewhat arrogant because the site is so full of its achievement such as being the consistent top rank in the Entrepreneurship magazine and other awards . Furthermore , to get specific location , you should have to know details about the city you are going to locate

Fairmont Hotels Resorts ( HYPERLINK "http /www .fairmont .com http /www .fairmont .com

Known for its fineness worldwide , Fairmont Hotel and Resort is the biggest hotel business in the North America that spells extravagance and elegance . ADDIN EN .CITE 5543Fairmo nt Luxury Hotels-Luxury ResortsAbout fairmontAbout fairmontMay 7 2007http /www .fairm ont .com /EN_FA /AboutFairmont /AboutFairmont "Fairmont Luxury Hotels-Luxury Resorts

What was your first impression of the site

The website as the Fairmont Hotel and Restaurant is known suggest elegance and luxury with the aerial view pictures on the...

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