consultant project

Consultant Project

2006

Consultant Project

Boundless Potential , LLC

This details the objectives and outcomes of a consultancy project with Boundless Potential , LLC . as the client . Provided in this is a detailed explanation the various steps involved in completing the project including , building the relationship with the client , accessing and analyzing the problem , defining the objectives of the project requirements gathering , and producing and delivering the final product In addition , this essay will explain the analysis and assessment methods used to interact with and educate the client . Finally , an in-depth

br account of the delivered product illuminating the reasoning behind the product choice and how the product will answer the client 's problem (s will be given

The Client : Boundless Potential , LLC

Boundless Potential , LLC . is a proprietary and management firm for residential programs for young women between the ages of 12 and 18 who have been displaced from their natural homes to due behavioral difficulties , pregnancies , and other disruptive elements in their lives Each home managed by BP , LLC . provides a stable environment for the developmental growth of all residents , including school and other education programs , caretaking of expecting mothers and their babies once they are born , nutritional and medical needs , psychiatric counseling , and any other needs the clients may require . Boundless Potential 's mission is to establish safe , therapeutic facilities for females requiring long-term residential care . Their aim is to interrupt patterns of consecutive placements for adolescents in foster care Their homes provide youths with stability , structure , supervision , and the skills necessary to lead healthy , productive and independent lives (Parham , G . 2006 (a

Boundless Potential , LLC . currently manages 10 facilities each housing 25 clients . These facilities are spread across five states , Virginia North Carolina , Maryland , Florida , and Tennessee . Further expansion including four more sites is currently in the planning stage . BP , LLC employs 250 personnel across five states with an additional 200 positions pending future expansion . Operations for the individual sites are headed by the CEO of BP , LLC , Mr . Gregory Parham . Essentially each site operates with autonomy , with the each facility manager reporting to the CEO . There is a management workshop held between each facility manager , the CEO , and the company principals . During these workshops reports from each facility are presented , major issues within the company are reviewed , and decisions about corporate operations are made Currently , these quarterly workshops are the only collaboration efforts between the executive body and the individual facilities (Parham , G (2006 (b

Building and Maintaining the Client Relationship

One of , if not the most , important tasks of a consultant is to build and maintain a close relationship with the client . Customer loyalty is the most valuable commodity a consultant can have . Winning a contract is good , but developing a relationship , even a partnership , with a client is that much better . The reasoning behind this , according to Ann Howe is the fact that

On average , satisfied customers tell five other people about their good treatment , according to one industry study . A very satisfied customer...