case study

1 . Describe Xerox Diversity Program

Xerox Corporation is committed to being a company that values diversity based on the assumption that a diverse workforce would be a better work environment for its employees where each one values respect , dignity and equality . With this kind of environment , the company would benefit more from increased productivity and morale . The program invests in measures to promote inclusion and understanding and by campaigning against prejudicial and discriminatory behavior . In accordance to being an equal opportunity employer , Xerox have integrated this principle to their recruitment , selection

, retaining functions as well as to achieve diversity at all levels of the company

2 . What type of trainings is included in Xerox 's programs ? What other kinds , if any , would you suggest Xerox add

Xerox have had a number of programs to promote diversity in all aspects of the operations of the company from its salary structure , recruitment of qualified individuals to departments wherein they are not represented . Xerox also give its racial and ethnic minority employees the opportunity to present their concerns to corporate heads wherein the executives could learn more about diversity issues and promote rapport between employees . Xerox has seen training and development as an integral aspect for all its employees especially in terms of leadership attributes and management development . Thus they have a management institute where traditional classroom instruction and state of the art approaches to organizational learning are provided . CEO roundtables give the CEO insight to cultural diversity from the employee groups and serve as a medium of communication for both employee and executives Xerox also has a work life programs that ensures that the workforce become successful in their jobs , and since the company recognizes that family and individual needs affect performance they have many programs that answer these needs like the dependent care fund , alternative work schedules , employee assistance program and education assistance program and more . The company have also developed a toolkit which guide employees in discussing diversity with their children in the hope that by doing so would give them more awareness about their own attitudes towards diversity

Although Xerox have an extensive array of programs that promotes diversity I would suggests that training programs for employees that deal specifically about the issues of diversity in terms of work relationships should also be done since its not the CEO 's who only should understand diversity but also the diverse workforce

3 . Discuss the pros and cons of having separate self-help groups for African Americans , woman , and other minorities . What can Xerox do to minimize any disadvantages

The advantages of having separate help-groups for each of the minority groups is that it communicates to the employees that they are respected and important to the company . And since the group is homogenous they are more able to understand and help one another . However by having racially specific support groups would contribute to the establishing of subgroups and promote differences rather than unity . The objective of being a diverse company is to...