business communication writing

Business Communication Writing

Assignment

Introduction

It may be appropriate to say that the most important skill in business is effective communication . However , the most difficult thing about it is to make effective . In business series of tasks need to be conducted and for these tasks to be accomplished successfully in the shortest possible time effective communication must exist . Effective business communication has a number of characteristics that make it effective . The two most important ones of these are putting your ideas across clearly and concisely (Trimble , 2004

Before

I discuss and analyze the tasks of my assignment I would like to set the scene by describing my place of work I work for an oil company in Sudan , a consortium of four shareholders three international companies and one national representing the government of Sudan . The company which produces oil from fields mainly in the southern part of the country is staffed by about 1000 employees belonging to more than 30 nationalities . I work in the procurement department

In my assignment I am going to discuss effective communication by completing the following tasks

Document analysis

Communication Networks : Formal or Informal

Communication Etiquette

Exploring the Best of the Web

Apply Your Knowledge

1 . Document Analysis

For a business document to be effective it should meet the criteria of business writing . We have already emphasised the importance of clarity and precision . However , there are some other factors that affect the effectiveness of a written document in business milieu greatly . These include style , i .e formal or informal , register , i .e . to address your reader throughout the hierarchy appropriately , and writing logically and coherently in a way that the message is conveyed after reading the document only once

If look at the following piece of writing

It has come to my attention that many of you are lying on your time cards . If you come in late , you should not put 8 :00 on your card . If you take a long lunch , you should not put 1 :00 on your time card . I will not stand for this type of cheating . I simply have no choice but to institute an employee monitoring system . Beginning next Monday , video cameras will be installed at all . Entrances to the building , and your entry and exit times will be logged each time you use electronic key cards to enter or leave . Anyone who is late for work or late coming back from lunch more than three times will have to answer to me . I don 't care if you had to take a nap or if you girls had to shop . This is a place of business , and we do not want to be taken advantage of by slackers who are cheaters to boot

It is too bad that a few bad apples always have to spoil things for everyone

In spite of the attempts of the writer to make the tone of his writing formal and professional (e .g . he starts : it has come to my attention...