Paper Topic:

You have been asked by the executive committee of your company to research a technology that addresses a specific business issue within your company and to write a report on the technology solution for the executive management team, giving the strategic i

Abstract

Implementation of the e-commerce business model has to be conducted with the strategic alignment process intact . This ensures that the change is aligned to the strategic focus of the company . The solution to be implemented is the radio frequency identification technology offered by Intermec . This technology will enable store employees to check product availability from a remote location and therefore improve the quality of customer service . Inventory management will also be improved The process also involves the suppliers . Because they will be part of the network , the information sharing process

will be enhanced and as a result they will also be able to manage their inventory more efficiently . As a result , productivity will be maximized in terms of both supply chain management and customer service management

Purpose of the report

Microcomputers Ltd . operates in a highly competitive industry and therefore it has to implement an e-commerce business solution in to build a competitive advantage in terms of addressing customers requirements . The purpose of this is to evaluate the strategic relevance of implementing this e-commerce solution so that the strategic focus of the company is maintained in spite of the structural change that will occur . This is considered to be business process reengineering on an extensive scale because after the implementation , coordination between the different departments will take place online . As a result employees will have to be familiarized with the system for information sharing . After presenting the research findings on managing change through implementing this business solution...

10 pages

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