Workplace Violence Prevention Programs

Running Head : WORKPLACE VIOLENCE PREVENTION PROGRAMS

Effectiveness of Workplace Violence Prevention Programs (Writer 's Name (Institution 's Name Table of Contents

TOC \o "1-3 " \h \z \u HYPERLINK \l "_Toc9 " Effectiveness of Workplace Violence Prevention Programs PAGEREF _Toc9 \h 3 HYPERLINK \l "_Toc0 " Introduction PAGEREF _Toc0 \h 3

HYPERLINK \l "_Toc1 " Statement of Purpose PAGEREF _Toc1 \h 3

HYPERLINK \l "_Toc2 " Literature Review PAGEREF _Toc2 \h 4

HYPERLINK \l "_Toc3 " Scope of the Problem PAGEREF _Toc3 \h 4

HYPERLINK \l "_Toc4 " Definition of workplace violence PAGEREF _Toc4

\h 4

HYPERLINK \l "_Toc5 " Types of Workplace Violence PAGEREF _Toc5 \h 5

HYPERLINK \l "_Toc6 " Why is the Workplace becoming more violent ? PAGEREF _Toc6 \h 5

HYPERLINK \l "_Toc7 " Responsibility PAGEREF _Toc7 \h 6

HYPERLINK \l "_Toc8 " Employees PAGEREF _Toc8 \h 7 HYPERLINK \l "_Toc9 " Managers and Supervisors PAGEREF _Toc9 \h 9

HYPERLINK \l "_Toc0 " Top Management PAGEREF _Toc0 \h 15

HYPERLINK \l "_Toc1 " Human Resources Staff PAGEREF _Toc1 \h 16

HYPERLINK \l "_Toc2 " Unions /Employee Organizations PAGEREF _Toc2 \h 17

HYPERLINK \l "_Toc3 " Security /Facilities Staff PAGEREF _Toc3 \h 18

HYPERLINK \l "_Toc4 " Law Enforcement Staff PAGEREF _Toc4 \h 19

HYPERLINK \l "_Toc5 " Conflict Resolution Offices PAGEREF _Toc5 \h 20

HYPERLINK \l "_Toc6 " High Risk Workplaces PAGEREF _Toc6 \h 21

HYPERLINK \l "_Toc7 " The incidence rate of violence in the workplace PAGEREF _Toc7 \h 22

HYPERLINK \l "_Toc8 " Impact of workplace violence PAGEREF _Toc8 \h 23

HYPERLINK \l "_Toc9 " Behavioral typologies of violent people PAGEREF _Toc9 \h 24

HYPERLINK \l "_Toc0 " Type 1 -External /Intrusive violence PAGEREF _Toc0 \h 24

HYPERLINK \l "_Toc1 " Type 2 -Consumer /Client related violence PAGEREF _Toc1 \h 24

HYPERLINK \l "_Toc2 " Type 3- Relationship violence PAGEREF _Toc2 \h 24

HYPERLINK \l "_Toc3 " Type 4 -organizational violence PAGEREF _Toc3 \h 25

HYPERLINK \l "_Toc4 " Factors contributing to workplace violence /warning indicators . PAGEREF _Toc4 \h 26

HYPERLINK \l "_Toc5 " Strategies for reducing workplace violence /Current Prevention Programs PAGEREF _Toc5 \h 28

HYPERLINK \l "_Toc6 " EAP Programs PAGEREF _Toc6 \h 28

HYPERLINK \l "_Toc7 " Alternate Dispute Resolution (ADR PAGEREF _Toc7 \h 28

HYPERLINK \l "_Toc8 " Summary and Conclusion PAGEREF _Toc8 \h 29

HYPERLINK \l "_Toc9 " Summary and Conclusion PAGEREF _Toc9 \h 29

HYPERLINK \l "_Toc0 " Proposed Methodology PAGEREF _Toc0 \h 31

HYPERLINK \l "_Toc1 " Participants PAGEREF _Toc1 \h 31

HYPERLINK \l "_Toc2 " Materials PAGEREF _Toc2 \h 31 HYPERLINK \l "_Toc3 " Procedures PAGEREF _Toc3 \h 31

HYPERLINK \l "_Toc4 " Questionnaire PAGEREF _Toc4 \h 31

HYPERLINK \l "_Toc5 " References PAGEREF _Toc5 \h 35 Effectiveness of Workplace Violence Prevention Programs

Introduction

Violent acts committed at the workplace by employees or customers have become a source of concern and confusion throughout the world . This will clarify the nature and scope of workplace violence and what organizations can do to prevent it

Under current Occupational Safety and Health Administration (OSHA regulations , employers have a legal obligation to provide a safe and healthy working environment for all employees . Providing a safe working environment includes honoring the terms of a restraining . Failure to do...