Workplace Internet Privacy

Running Head : Importance of Workplace Monitoring

The Importance of Workplace Monitoring for the Managers

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ABSTRACT

BACKGROUND OF THE STUDY

Workplace Monitoring is an important issue for the top management and the employees . Employers wanted to monitor their employees to make sure that their employees are doing their jobs and also to monitor the acts of their employees regarding the use of the Internet . In the year 1980 workplace monitoring was just virtually known , by the

year 1987 , 7 of employees in the United States are affected . In a span of 6 years , the number has tripled in number around 20 of the employees . In the year 2001 from a survey of the American Management Association , 78 of the companies in the United States monitor their employees . From the percentage above , 63 monitor the employee internet use , 47 store and review employee email messages , 15 uses video surveillance system , 12 uses review and records phone messages and 8 review its voice mail messages . In the year 2003 , the Congressional Office of Technology Assessment had shown that 92 of employers were conducting workplace monitoring . In several articles from American Management Association , it had shown several reasons as to why employers monitor their employees Studies show that 75 of employers monitor their employees without individual cause (American Management Association Survey , 2001 , 50 of all employers that have a monitoring policy do not train their employees about the monitoring policy (American Management Association Survey 2003 , 20 do not have a monitoring policy (American Management Association Survey , 2004 ) A study from the Business Ethics from Bentley College in the year 2001 showed that 25 do not have any procedures or safeguard to ensure that monitoring process is not abused

Mishra and Campton had noted in their article that the most commonly used monitoring devices that the companies used are computer monitoring softwares that measures employee keystroke , speed and accuracy , video surveillance which detects employee theft , horseplay , and safety spying , which uses detective techniques , for discovery of suspicious activities in the workplace eavesdropping and phone tapping , which track incoming , outgoing , and the frequency of employee phone calls and the active badge system , which tracks an employee 's location within the workplace . There are many other implications regarding measures of monitoring employees and the privacy issues on the subject matter . This would be further discussed in the

II . PROBLEM STATEMENT

What are the implications for not providing effective monitoring tools in the workplace

III . LIMITATIONS AND DELIMITATIONS

This study would focus on the management side of workplace monitoring Most of the data and the facts that would be presented would be from the management point of view . Although workplace monitoring includes the discussion of privacy issues for the employees of the company , this would not be discussed in detail . The different aspects that the research would focus on are the types of monitoring , the law regarding the liability of the business if it does...