Workplace Conflict Resolution

Running Head : Workplace Conflict Resolution

Title of

Name

School Affiliation

Conflicts between employees are not an uncommon thing in any organization , but how one addresses these conflicts that will take it from destructive to constructive . This implies that the success of any organization depends on its ability to resolve conflicts in the workplace . Proper outlined strategies and techniques in resolving conflicts increases productivity , and it is possible to meet the company 's goals and objectives . Actively participating in conflict resolution prepares employees to be able to detect future problems

and avoid hearings in court . This will be based on a case study , where strategies to identify problems will aid one come up with suitable techniques to effectively manage workplace conflicts . It is important to note that workplace conflict resolution often takes a non-rational approach (Kolb and Bartunek , 1992 ,

. 20

Mr . X is the manager of a Public Relations firm that deals with advertising , marketing and consultation services to its clients . His management style requires his employees to be liberal and comfortable at the work place , a strategy he believes will increase productivity

Miss Y is an employee who works at the firm . She is very likeable professional and a people person . What she does , she gives it her best Because of this , most clients prefer to come to the firm because they trust to get expert advice on their PR questions and get good results from her

Miss Y began coming late to work by 5 or...