Wal-Mart

The success of Wal-Mart as a retailing company can be attributed to its dedicated workforce who only seeks for its betterment . The drive for continued innovations and development in its services to address the changing times contributes to the competitive edge that the company now enjoys . This is a response to the quote made by Wal-Mart CIO Linda Dillman with regards to how business technologists can attain success Before elaborating on the said quote the will first look into her business philosophy and determine whether she falls under the category of operationalist

or strategist

Looking at the contributions of Linda Dillman to the IT sector of the company , the argues that she is a operationalist . The reasons for this is because Dillman and her group continually search for processes or strategies that will further improve the services made by the company to clients . This means that the division remains open and dynamic for ideas that will improve the overall services . The collaboration among the IT workforce and continued training creates the scenario that fosters new innovations . Moreover , Dillman looks into the points of weakness by the company and challenges her team for new ideas and concepts that the company can apply in its overall business strategy

Analyzing Dillman 's quote ( For business technologists to prevail where others fear failure , they must experience the real-life environment of the business ) this means that business technologist should have a real grasp of problems and issues surrounding the business . Understanding is a very important tool that a business technologist should apply . Experience also plays an important part in this process . A business technologist must distinguish theory from reality . Yes , theory in general can help aid in achieving his /her goals in the company . However , it can be argued that the reality might be different with what theory has to offer . Failure to have the sufficient amount of experience in the situation can be detrimental for the company . Having a firm grasp on the system can help in solving problems present and at the same time present new ideas for innovation and success

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