WEEK 2

Human Resource Management

Student 's Name

Course Code , Semester , Year

Tutor

15 January 2009

Emotional Intelligence and its role in Management

As people work together then tend to develop common values and beliefs In fact the development of a team or organizational chemistry is often one of the core goals in human resource management . Individual mood and emotions have an effect on how one interact with others . On the other hand , emotions are central to perception and the attitude that one will develop with regards to approaches to operations

. It is worth noting that cognition according to learning theories is central to application and is affected by individual moods and emotions . Thus moods affect communication , control and how far one is willing to exert themselves thus the performance levels that can be attained by members of an organization . In an organization , there are events that affect moods and emotions of an organizational as a whole . Such events have considerable bearing on the spirit of an organization , culture performance and chemistry and should therefore be handled with great care

Organizational culture is a collection of values and norms of an organization that defines the manner in which individuals and groups in an organization interact within themselves and with other organizational stakeholders (Erasmus Nieuwenhuizen , 2007 . Norms are developed from shared values and define what is expected of an employee in an organization . Values and attitudes are central to perception thus approaches that individuals will adopt in operations . Systems put in place by...