Paper Topic:

Unit 1 IP

The nurses should have strong communication skills and should have an understanding of the various problems with a particular diseases process (Courson , 2005

The nurse would have to closely assess the severity or intensity of the patient 's problems and accordingly guide the patient to future measures The nurse should not diagnose over the phone , but should be able to use algorithms that would suggest the measures that are required . As the nurse would be using the EMR , she would have to enter the complaints during the call , and she would be

presented with several options that can be given to the patient . It is important that the nurse documents each and every aspect of the telephone triage similarly as she would be doing for the bedside patient . Some of the EMR would also notify the physician of some of the measure taken by the nurse during a telephone triage call (Towle , 2009 Reference

Crouson , S (2005 . What is Telephone Nurse Triage , Connections Magazine , November . HYPERLINK "http /www .connectionsmagazine .com /articles /5 /090 .html http /www .connectionsmagazine .com /articles /5 /090 .html

Towle , E (2009 . Telephone Triage in Today 's Oncology Practice , Journal of Oncology Practice , 5 (2 , 61 . HYPERLINK "http /jop .ascopubs .org /cgi /content /full /5 /2 /61 http /jop .ascopubs .org /cgi /content /full /5 /2 /61

University of Utah Health Sciences Center (2008 . Scope of Practice Retrieved on June 7 , 2009 , from Web site : HYPERLINK "http /uuhsc .utah .edu /ed /scope .html http /uuhsc .utah .edu /ed /scope .html

Yarbro , C . H (2005 . Cancer Nursing , Jones Barlett Publishers HYPERLINK "http /books .google .co .in /books ?id HXsl_PhXG0kC dq nurse licensure for oncology source gbs_navlinks_s http /books .google .co .in /books ?id HXsl_PhXG0kC dq nurse licensure for o ncology source gbs_navlinks_s Telephone Triage - EMR PAGE \ MERGEFORMAT...

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