Unit 3 HR Management - Training and Development

The Need to Evaluate Workers Formally

Is Jennifer right about the need to evaluate workers formally Yes , she is . It is prudent for managers to conduct appraisals once in a while because this process is beneficial to both employer and employee The employee benefits by discovering what is expected from them and they also gain a better understanding of their employer 's needs . Appraisals also create a constructive forum for providing feedback to workers with regards to individual behavior . Through it , they get a clear perspective of their mistakes and are able

remedy the situation . Employees on the other hand are able to use the feedback to assist in planning long-term and short-term goals and objectives . Importantly , the appraisal process helps managers to make informed decisions about promotions and assignments based on pertinent facts that they have been able to collect

Selecting Appraisal Methods

York (2009 ) defines graphic rating scale (GRS ) as an appraisal technique that presents appraisers with a list of dimensions which determine an employee 's effectiveness (pg155 . In my pursuit to appraise Sales people , I chose this method because not only does it allow for quantitative comparison hence clarity in the collected data but is also very easy to develop and can be used across departments

Performance Appraisal form

Employee Name

Position

Date

Major Responsibilities Unsatisfactory Fair Satisfactory Good Outstanding

Meeting employee productivity target

Products knowledge and application

Maintaining and developing relationship with existing clients

Prospecting for potential customers and generating new business

Experimenting with different sales...