UPS Air Cargo Company

RUNNING HEAD : UPS Air Cargo

UPS Air Cargo Company

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MM /DD /YY :Table of Contents

Historical Background -----------------------------------------------------------------2

Managerial Aspects --------------------------------------------------------------------3

Corporate culture and Philosophy----------------------------------------------3

Key Individuals involved-----------------------------------------------------------3

Organizational chart----------------------------------------------------------------4

Mission statement--------------------------------------------------------------- ----4

Resources--------------------------------------------------------------- ------------------5

Vehicles and employees----------------------------------------------------------5

Key facilities and equipment-----------------------------------------------------5

Main airports served----------------------------------------------------------------6

Number and type of aircraft-------------------------------------------------------6

Operations-------------------------------------------------------------- -------------------7

Operational philosophies----------------------------------------------------------7

Markets served------------------------------------------------------------------ ----7 p

Types of cargo------------------------------------------------------------------- ----8

Limitations /problems---------------------------------------------------- -----------8

Business Relationships----------------------------------------------------------- -----9

Principle customers--------------------------------------------------------------- --9

Partners and Alliances-------------------------------------------------------------9

Code-sharing and joint ventures-------------------------------------------------10

Agreements and arrangements--------------------------------------------------10

Future Plans------------------------------------------------------------------- ------------11

Summary----------------------------------------------------------------- ------------------11

References-------------------------------------------------------------- ------------------12

UPS Air Cargo Company

Historical Background

UPS or Untied Parcel Service , Inc . is now one of the world 's largest delivery companies catering to more than 6 million customers internationally . Historically , UPS , oriented initially as a private messenger and delivery service , was founded by James E . Casey (at that time 19 year old ) and Claude Ryan (18 year old ) at Seattle , Washington in 1907 under the firm name - American Messenger Company (Belman and White ,

.79 . However , in 1913 , Evert McCabe with his delivery car-Model T Ford- appeared as a competitor of Casey and Ryan . In to resolve the competition , the three proponents merged their firms under the name Mechants Parcel Delivery (MPD (Hix , 2001

.334 . According to Hallett and Hallett (1997 , by 1915 , MPD had four delivery trucks , five delivery motorcycles and 20 foot delivery personnels (p .107 . In 1916 , Casey recruited Charlie W . Soderstrom to manage automobile-based deliveries while his original partner - C .Ryan - sold company shares and moved into his insurance business in 1917 (Rushton and Walker , 2007

.147 . MPD established another branch in Oakland , California in 1919 . However , MPD resembled a similar company name with one of San Francisco-based delivery firms hence , Casey adopted the name United Parcel Service in the same year (Hallett and Hallett , 1997

.107 . From then on , UPS expanded nationwide establishing their branches in Los Angeles (1922 San Diego (1927 ) and different areas at East Cost (1930 . UPS continued to grow despite of war and by 1975 , UPS had established their firms in 48 different states of U .S and began crossing outside boundaries to Europe and Germany (Rushton and Walker , 2007

.148 . Last Aug , 28th 2007 , UPS celebrated its centennial anniversary

Managerial Aspects

Corporate culture and Philosophy

The basic philosophy of the organization is best service at low rates ' and in to facilitate these aims , managerial and administrative elements of UPS largely utilizes controls , rules and defined operational guidelines (Chaston , 1999

.126 . Managerial systems of the company follow the relationship of three important components (1 ) set performance goals (2 ) application of performance measures , and (3 ) remedial actions (Coogan , 1996

.12 . Relationship of these three elements must be continuous applying to both managements of air and distribution facilities . Aside from these components , cores of the UPS culture involve (a ) employee ownership and management (b ) performance ethics and (c ) retention metrics . UPS establish highly professional working environment governed by sets of performance...