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The article E-voice , the internet , and the life within unions : riding the learning curve ' by Charles Stevens and Charles Greer studies the widespread adoption of information technology (IT ) by unions and union leadership and how the use has grown over the years . This is a follow-up of study and also examines the speculations made in the original study Unions have been using internet and emails for years and these have been well documented and studied . This study attempts to understand the affect of IT on union democracy and institutional aspects

of union affairs . The study anticipates that IT should enable members to participate in union affairs at a lower cost . It also helps decentralize the decision making process . The better communication as a result of IT should also result in a more effective representation

For the purpose of the study , the researchers obtained website data by coding features of the websites . They also conducted telephone interviews of 15 technology and communications professionals from different unions . The results were studies and the authors found that only a very small proportion of the websites devoted content to office-holder issues , which was consistent with the findings of the earlier study . However , 89 of the websites devoted substantial content to members ' issues , recognizing the benefits of IT in reaching members and providing them with better service . The websites generally do not communicate changes in officers and staff and do not call for the members to run for office . These results were similar...