Service request for Kudler Fine Foods

3 .0 Section Three - New business Process /System

3 .1 Preliminary Design Model

Figure SEQ Figure \ ARABIC 1 : Information Flow Architecture

3 .2 Design trade-off Approach

The design trade-off is related to cost , schedule and performance

The cost of the new proposed system would be quite moderate to high . The implementation of the internet based solution would eradicate the extra costs involved in the networking of the present scenario . The speed of the network is increased from 56Kbps to T1 lines for faster data transfer (Forouzan , 2003 . The routers would

make sure that data is stored and forwarded with minimum ease . The decision to incorporate Novel Replication Services on each server to replicate the Pos and the Frequent shopper data would increase the cost but the ultimate utility would be good . Replication would provide a great means to share information and be consistent across locations . Faster network connections and higher bandwidth of lines would make sure that the updations at one location would be accordingly updated and reflected in all sections . The cost to get the correct and reliable information at every instance of time is the biggest challenge over the cost incurred in the infrastructure . The customer satisfaction would increase exponentially with the appropriate implementation and replication of services at each location . The exact of customer status would make it sure to cater them efficiently

The schedule is another big issue . The amount of time required to implement the entire new proposed system would be an essential component to ROI (Hoffer , 2002 . If the schedule is large for integration of the system with the current system then the time to capitalize on the customers data would take time . All the previous customers ' data would be inputted and further processed , which would take time

The implementation of the new system would reduce costs of data transfer and catering the customers in a suitable manner . The valued customers would be able to get more benefits out of their purchases . The availability of benefits would make the customer aligned towards the store and would love to take advantage of the promotion offers . The performance of the system would improve with enhanced ability to track information about customers , their preference pattern and any change in their behavior

In addition to all the above , the company can reduce the extra cost of hoarding of goods and can only customers preferences . It would reduce cost to a great scale and enhance supplier relations . It would also reduce the costs involved in wastage of resources to manage inventory and sales information . In turn it would increase profits with reduced wastages and capitalizing on crucial requirements 3 .3 Detailed Design Process and Design Specification

The design process would entail to the software , hardware and network resources which make up the system

The software which would be incorporated is the frequent shopper program at the POS and would be replicated across locations so that the information remains consistent . The software would gather the information about...