Seminar in Leadership Development

The case study presented shows rational factors and biases about the events portrayed , involving a motor vehicle accident . This accident will be analyzed to show distinctiveness , consistency and consensus , and will provide evidence about the situation involving Steve Brown . The resulting actions will be discussed and analyzed from the perspective of the shift supervisor . The series of events show the rational factors and how blame is being apportioned to Steve Brown by the other driver However considering Steve 's exemplary record it is possible to attribute blame to external factors , the weather

and the other driver . The level of consistency here shows that Steve 's performance on similar tasks has been good , and that he has never performed poorly before this accident Therefore as shift supervisor it would be possible to attribute blame onto the other driver or the environmental circumstances instead of Steve . Looking at the general consensus , the plant manager sees the delivery department as being a general problem for the company , and had made a point of ensuring delivery drivers try and drive carefully instead of recklessly . The view of events that occurred can show that Steve was not driving recklessly due to the attribution theory discussed and the fact that external factors have played a key role in causing the accident

In this case there is an argument for Steve Brown , which should be passed on to the Plant Manager , even considering the different aspects of attribution theory . The observer bias is confirmed as Steve blames...