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br Print 75 Clean Clean br 9 .35 pt 9 .35 pt MicrosoftInternetExplorer4 Competing in the corporate arena does not only mean lessening cost for customers . At some point , customers value what services or benefits they can make the most out of what they spent rather than how much they will spend for services . In to provide quality services for customers , business organizations should adapt and utilize new technologies that are highly reliable , flexible and efficient in meeting the needs and demands of customers

. Services provide by business organizations such as membership registration , requests for backtracking transactions , and technical support as in call centers cannot be handled only by a single department . Each aspect of services provided by the business organization should be administered by concerned departments with expertise regarding particular needs as directed by the head or management . Since each process does not depend on a single department the need to establish a connection or a network between each department and the main system or management arises . The Service-Oriented Architecture or SOA was conceptualized to address this need Service-Oriented Architecture or SOA is neither a software nor hardware . It is an organizational concept that allows communication and networking between each aspect of services provided by the business organization . Basically , SOA functions as a system that reuses and reconnects an existing IT in to collect data from any specific areas when requested . For example , calling a bank customer services to inquire about one s credit line is handled by a technical representative who communicates the request to headquarters or the main office and obtains the credit line from another service department . In this case , a headquarter or main office , a credit department , and a technical representative use different kinds of operating systems , software or applications , and even operating commands but the results would provide the credit line required by the customer in just a few seconds . To elucidate the concept of SOA , one can imagine a school bus tasked to pick up students for school . No matter what students are doing , who they are , or where they live , the school bus picks them up and students get on the school bus when it arrives . Once they arrive in school they have the same responsibility of attending their classes

There are many benefits that business organization may gain from using SOA depending on how each organization utilizes and adapts SOA to their existing IT . The following are major benefits from SOA Reduces maintenance cost User-friendly , allowing easy integration of new applications to a system Speeds up request-response time Improves the overall managing system Enhances flexibility and reliability

In conclusion , SOA is widely used around the globe The concept of SOA simplifies the principles of IT . If used in a proper way SOA may turn out to be a very powerful and efficient means of providing quality service for all business organizations . SOA also provides short-term and long-term benefits to business organizations...