REVISION: Internal Communication

20 ABSTRACT

This consists of an analysis of internal communication procedures in health care organizations . It critically evaluates the dynamic environment of communication , importance of verbal communication and behavioral communication . Technological communication elements have also been analyzed . It is also discussed at length as to what are the most suitable and recommended communication tools given the environment and requirement of a health care organization . A contrast in procedures of internal communication in health care facilities and other emergency response service is also noted and discussed in the . It is

stressed over that internal communication in emergency response services shall be clear and concise . The communication channels shall be open to all participants of organization

Internal Communication

INTERNAL COMMUNICATIONS

Internal Communication in organizations is also interchangeably used with `employee relations ' or `staff communications . All communication that takes place within an organization is included in it . This communication can be formal or informal in nature . Some organizations also have departments or support functions primarily working to assure that communication takes place effectively between different departments and functions of the organization . Ideally communication within an organization is a two way process . Organizations use intranet newsletters , e-mails , intercoms telephones for internal communication It can also be oral , written , face-to-face , virtual , one-on-one or in small groups

Effective internal communication is one that takes place downwards upwards and horizontally across the organization . It can help organization perform to its optimal level , increases productivity , job satisfaction , safety and profits . Internal communication is key element when it comes to establishing formal roles for employees and clears any ambiguities that might exist pertaining to job s or working requirements (Clampitt , 2005

However , it is observed that most managers ignore the importance of internal communication . Internal communication is to be measured and analyzed not just applied . Its application in isolation is not productive for the organization (Shaw , 2004 . Some organization consider simply developing a communication plan and department as an essential step whereas in reality the most crucial aspect is constant evolution of communication need of organization require equally dynamic department New and new methods of communication are coming up each day and a mix of these tools is to be used depending upon the organizations need and requirement

The Health Care Industry

Communication is of utmost importance today because of changing dynamics of world business . It is very crucial to organizations that are anticipating drastic changes . To implement internal communication or revamping in an existing organization , an internal communication department is required to set the objectives as to what the wish to attain out of the new-found communication methods and techniques . What results they are expecting depends a lot on what objectives managers set for themselves

Next , they should be able to identify that which channels are deemed most important and effective in current organizational structure Whether the communication should be carried out over internet , intranets through email or simply telephonic conversations or office memos would suffice

When an organization developing an implementing a communications plan all...