Public Personnel Mangement

Running Head : Public Personnel Management

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5 . Explain the justice dilemma concept in personnel selection . Can this dilemma be overcome or just managed

In an organization , the management must evaluate employees and it is upon this performance assessment that promotion , retaining and termination of employees is made . Evaluation mostly relies on psychological tests that employees undertake and which are useful behavior indicators . Despite high levels of validity in such predictors workers

perceive most of these tests as unfair and unjust (Cropanzano and Konovsky , 1995 . Consequently , the use of these tools by employers often leads to hidden costs being incurred as a result of reaction of employees to this perceived injustice . It therefore becomes hard to use the assessment procedures even though their validity is well proven and the employers ' concern for fairness often makes them forego their use This is referred to as the justice dilemma

It is hard to overcome the justice dilemma completely . Cropanzano and Konovsky (1995 ) note that personal conceptions could play a big role in the rejection of psychological tests . It is not quite easy to change personal attitudes . However , this can be managed by trying to convince employees of the importance and the fairness in the performance evaluation tests . In this regard , all performance evaluations need to be as fair as possible in to eliminate any injustice perception . This way , they are in a better position to accept them as...