The Process

Internal Communication Process

Few successful companies have a separate department of internal communications . Internal communication should be given high importance because it is the very medium of communication among employees and employer . I am fascinated by the corporate intranet . It is a very essential link among organizational citizens no matter how apart geographically they are located

Intranet as means of internal communication is highly effective . The key essentials of effective internal communication are transparent , timely concise , and informative and clear (Field Guide of Leadership and Supervision , 2008 . Intranet provides all

of this efficiency to an organization which uses it . Due to net connectivity the message is posted at the speed unmatchable to human transfers thus meeting the timely criteria . Office emails are clear and concise and with this office intranet provides you with the option of chat . Software such as IBM Lotus Notes has proved their worth in many organizations . It has an application called SameTime which enables you to chat with any member of that intranet irrespective of demographics . Now this enables the exchange of information and clarifications if any at a very low cost . No telephonic conversations wait required and an extremely easy quick way to communicate . We could call it the two-way symmetrical communication tool

All sorts of internal reporting like managerial communications following various approaches like Circuit approach , arrow approach (Clampitt 2005 ) could still be followed using an intranet . Arrow approach which focuses on a targeted audience intranet allows you to select recipients of message or...