Phase 2 Discussion Board-Management for Information Systems

Discuss the issues and challenges that would come in building an e-commerce site for that company , where customers would be able to purchase their items over the Internet

The birth of the Internet had caused so many changes in the way transactions are done in today 's modern world . All information we all need is just a click away . Information is right in front of us anytime and anywhere we need it . And as years go by , Information and Communications Technology advances fast that a lot of big organizations take advantage of

it to improve the way these companies serve their customers

With these advances , many organizations engaged themselves into buying and selling products over the web . This type of trading in the Internet is commonly known as Electronic Commerce or e-commerce . A variety of commerce is conducted through electronic funds transfer , Internet Marketing , Online Transaction Processing , Inventory Management System and Electronic Data Interchange (http /en .wikipedia .org /wiki /Electronic_commerce , no year

The use of e-commerce technology by big organizations is one way of marketing their products . This leads to increasing their number of customers since many customers nowadays opt to just stay at home and browse the web to or purchase something rather than go to the store themselves . One advantage of having an e-commerce site is the comfort and convenience it brings to the customers since they need not go personally to the store to purchase product /s . Another advantage is that gives customers enough time to review the products added to the cart and make some necessary changes , if there are , in cases where the customer changes his mind

The mode of payment for this type of online transaction is usually done by giving away the customer 's credit card number . Providing information such as these is one of the risks the customer has to take in purchasing items online . This credit card account might be hacked , thus causing it much trouble on the part of the customer

Some risks in engaging to an e-commerce site come in different categories . First is the Information Risk which comes from all the information that goes with the websites associated with the conduct of e-commerce . This is also related to the misuse of information , such as violating the laws in some countries worldwide . Second is the Technology Risk . This involves the misuse of hardware , software and telecommunication devices to address business needs . Third is the Business Risk which concerns customer-supplier relationship and those associated with products and services distributed over the Internet (http /www .muhlenberg .edu /depts /abe /business /miller /ecrisks .html , no year

If the above-mentioned risks will continue to rise in the years to come , there is a tendency that customers who engage in electronic trading might lose trust to the company . To avoid or lessen the chances of experiencing the above-mentioned risks , the company should provide a very tight security control of the records and all the information that their clients will provide . This is , indeed...