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Lesson 3 , Assignment 1 : Chapter 4 Open-Book Quiz

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Managerial attempts to improve performance are facilitated by being able to observe differences , understand relationships , and predict

Answer a . responses b . linkages c . performance d . behavior .2

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Organizing the information from the environment so that it makes sense is called

Answer a . perception b . sensitivity c . distillation d . evaluation .3

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A catalog that describes the individual is provided by

Answer

a . humanist theories b . trait theories c . psychodynamic theories d . of these 4

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Individual behavior is affected by

Answer a . abilities /skills b . perceptions c . All of these d . personality .5

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Judgments about the fit between individuals , job tasks , and effectiveness involves

Answer a . the subordinate 's characteristics b . both the manager 's and subordinate 's characteristics c . neither the manager 's nor the subordinate 's characteristics d . the manager 's characteristics .6

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Managers attempt to match each person 's abilities and skills with

Answer a . coworkers ' abilities and skills b . job tasks c . their aspirations d . All of these .7

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All of the following are theoretical approaches to understanding personality except the

Answer a . psychodynamic approach b . educational approach c . trait approach d . humanistic approach .8

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In attempting to decide whether a behavior should be attributed to the person or to the situation , Kelley proposed using all of the following criteria except

Answer a . consistency b . consensus c . distinctiveness d . intensity .9

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The ______ component of an attitude consists of a person 's perceptions opinions , and beliefs

Answer a . behavior b . affect c . All of these d . cognition 10

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To understand individual differences , managers must do all of the following except

Answer a . document behavioral anomalies b . study variables that influence individual behavior c . observe and recognize the differences d . discover relationships among the variables .11

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The constellation of likes , dislikes , viewpoints , shoulds , inner inclinations , rational and irrational judgments , prejudices , and association patterns that determine a person 's view of the world " is the definition of

Answer a . values b . morals c . beliefs d . attitudes .12

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Managers in organizations aren 't enthusiastic about using the Minnesota Multiphasic Personality Inventory because it 's too

Answer a . psychologically oriented b . complicated c . prone to errors d . time consuming .13

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The ______ component of an attitude refers to a person 's intention to act toward someone or something in a certain way

Answer a . affect b . cognition c . All of these d . behavior 14

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Covering up weakness by emphasizing desirable traits or making up for frustration in one area by over-gratification in another is the

Answer a . identification mechanism b . rationalization mechanism c . compensation mechanism d . denial of reality mechanism .15

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Having a tendency to take credit for successful work and deny responsibility for poor work is called

Answer a . an opportunistic bias b . a self-serving bias c . a...