Negotiation and Organizational Conflict Resolution

The aim of this is to discuss ten elements , characteristics or aspects of negotiation and conflict resolution , two of them in detail The will have the following structure : introduction , presentation of a summary containing ten dimensions , selecting of two dimensions of the meaning of the two dimensions selected , significance of these two dimensions , analysis of these two dimensions and some supporting examples , ideas for extending the meaning and significance of these dimensions , and conclusion

Negotiation and organizational conflict resolution is a complex process consisting of many interrelated elements that form a

synergic system with its own peculiarities . First of all , it is necessary to remember that negotiation and conflict resolution , as well as conflict itself are to be regarded as dynamic processes rather than static ones . Four stages of negotiations are as follows : 1 ) Preparation stage 2 ) Discussion stage 3 ) Reviewing and making a final proposal 4 ) Bargaining and settling the issue (Harvard Business Essentials Guide to Negotiation 2003

As for the dynamics of conflict resolution , it 's necessary to keep in mind that conflict itself consists of several stages : latent conflict emergence , escalation , hurting , de-escalation , and resolution (Dana 2000

Each stage of conflict requires appropriate conflict resolution strategies . Moving on , two dimensions I 'm going to discuss in greater detail include : 1 ) Strategies at different stages of negotiation process and 2 ) Cultural synergy as a tool of conflict prevention and resolution

There are two stages I deem to be the most important : the first one and the last one . There is nothing worse than walking into the negotiation room unprepared - without having background information about your partner and knowing all the details of the future deal . Therefore preparation stage is increasingly important in the modern global environment . Finally , bargaining and closing stage is also very important for avoiding any misunderstandings and laying the basis for future cooperation

At the first stage , it 's of paramount importance to research and identify ZOPA (zone of possible agreement ) and BATNA (best alternative to a negotiated agreement . As for the essence of ZOPA , the following statement can best describe the meaning of the term

`If potential agreements exist that would benefit both you and your counterpart more than your respective walkaway values , a zone o f possible agreement (ZOPA ) exists (Watkins Rosegrant , 2001 ,

.28

As for the second term , it 's advisable to develop BATNA prior to the commencement of negotiations in case they fail

`That is , each party must know what he or she will do if an agreement can 't be reached . This requires that both negotiating parties identify and understand their personal interests in the situation (Schermerhorn Hunt Osborn , 2005 ,

.353

These strategies are applicable at the first stage of negotiations . The importance of the last stage is hard to underestimate . Main strategies here pertain to methods of reaching a compromise . It 's important to keep in mind that all the concessions should be conditional if both parties want to arrive at a mutually acceptable...