Paper Topic:

Mapping a Business System

Presented Causal Loop Diagram (CLD ) is based on factors ' collaboration model working in Software Development , project oriented organization The key relationship reflected by the diagram links quality factor and customer 's satisfaction . S symbolizes the Same way of relationship between linked factors . For example , quality improvement has a direct impact on customer 's satisfaction . O marked relationships work in Opposite way . For example , growing number of employees (resources sitting on budget bench causes the decreasing level of Company 's profit .Balancing loop approach in current diagram is used for of the quality

rising process established in software development company therefore the services ' quality improvement leads to increasing of customers ' satisfaction from services and products thus to customers demand 's level increasing . Described circumstances show how feedbacks reduce the impact of changes on overall quality of company 's processes

Reinforcing Loop is characterized by feedback increasing the impact of change on overall organizational processes . Increasing resources investment at all the stages of development process is the key factor for increasing profitability of software Development Company at all stages of its operations . More qualified resources attracted at various project activities will increase the second sales of expertise to existing customers thus more RFPs will be received and more resources from bench will be occupied with new project development s Decreasing the number of salary paid to employees sitting on bench will increase profitability level achieved as a result of project development activity

External factors have certain level of impact on the...

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