Managing Operations

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Managing Operations

Introduction

Effective operations management forms the basis for a successful business , changes articulation , and innovations enhancement . This has been indicated by the ability of the system to interpret the prevailing situations , evaluation of the best alternatives , and using the best tools in tracing its goals and objectives in their management plans . It anchors the overall running of an organization based on quality production and projected to the highest possible customer satisfaction .1 . PESTEL analysis

Technology factors

Technology forms

the main tool upon which the modern society is embracing to raise their earnings and advance with speed . Notably , the world is shifting to generation Y which is highly techno-based . ACS office in Accra is purely based on modern technology where communication between the ACS in Accra and the US companies links via satellite to transfer its information for processing . The US health care giants relay raw claims photo image data to external office in Ghana where it is partially processed and then relayed back . It is a requirement that one has to have high levels of accuracies to be able to work at ACS . On realizing the high potential in Ghana , other companies are now opening similar systems in the country (Thomas , 200 ,

. 27 . Globalization has reduced the world into a small digital village where people and institutions are connected for social , economic and political mutual benefits (Paul et al , 2008 , pp . 78-79

Social factors

Notably , social aspects have become important icons that...