MGT501 case 1

Running Head : MANAGEMENT AND ORGANIZATIONAL BEHAVIOR

Management and Organizational Behavior

Organizations as Machines

Name

College /University

Course

Professor

Date

Management and Organizational Behavior : Organizations as Machines

Introduction

Due to the complex and varied dynamics and processes that constitute the functioning of an organization , its dimensions may be defined in so many ways . In analyzing and defining an organization , metaphors may be used to represent distinct features and processes that occur in various levels of the organization . For instance , the different processes and operations that make

up the organization as a system make it a machine that oversees and carries out varied functions , whether through the actions of the organization 's human capital or the accomplishment of operations and processes through the utilization of technological facilities . The dynamics of the organization 's human capital and technological facilities in the process of realizing organizational goals and objectives form the bases of the organization as a socio-technical system

In to understand the machine-like dynamics of an organization inherent within the concepts of socio-technical systems , the structure of the Telebank Call Center shall be reviewed and thoroughly analyzed With this in mind , the remainder of this discussion shall focus on the socio-technical aspect of Telebank in light of aforementioned issues . By and large , this particular discussion focuses on providing actual evidences from the organizational pro of Telebank in to establish how the social and technical aspects of an organization are essential in its functioning like the prerequisites of running a machine

Socio-Technical...