MANAGEMENT & ORGANISATIONAL BEHAVIOUR

Management and Organisational Behaviour

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Aug 4 , 2010

Table of contents

Introduction .3

Employee Recognition Program .4

Reward and Recognition System in Rainer Pacific Bank .5

Employee Motivation .6

Motivating Sales Force .6-8

Motivating Middle Managers .9-11

References .12

Introduction

The people working inside an organisation are perpetually trained to perform their assigned jobs while keeping up with the responsibilities that are assigned to them as a part of

that job . This is apparently a practical or technical procedure which comprises of learning about the do 's and don 'ts of the job regardless of the nature or type . Although the technical aspects of a job only represent a small fraction of the work activity that is being carried out , but in fact , people doing any kind of job have so many other contacts which could be in the form of teams or groups within a department , or the customers , the suppliers and the list goes on . These contacts are both formal and informal . Robins S (1998 ) believe that most of the jobs require an element of convincing people to co-operate in some action , priority or request which includes an extent of nuisance to them as well

As a manager , it is essential to know the tactics of dealing with such employees who are never happy or co-operative and to with those counterparts who are looking for a career advancement and tries to compete in order to...