Legal, ethical and regulatory issues in Mayor US Airlines
Major US Airlines The Internet is here to make business transaction convenient . Who would 've thought that shopping can ever be done at home , while sitting in front of a computer ? With wire money transfer or a credit , anyone can shop for anything online . Today , flights can be booked and tickets can be paid online . In this case , the websites to be reviewed are United Airlines , American Airlines and Delta . First to be reviewed is the United Airlines website . The look and feel of this website suggests fun travel and easy transaction

. As a customer types the URL of the airlines , promos and benefits welcome him . The site shows links for special deals , travel enhancements , earning bonus miles and promo fares for last-minute flights . A customer will surely love staying on a website like this , but he may be easily deceived by the treats offered by the company . Locating the terms and conditions was not easy especially for a busy booker who wants to get things done right away because the terms and conditions are located at the bottom of the page in a very small font that 's hardly noticeable . Statements from United Airlines are about the company not responsible for many things like reviewing unsolicited ideas , copyright , information and contents which a consumer submits to the company . The company also says that there are a lot of links in the website which United Airlines does not maintain . It also does not provide warranty to services which other companies linked to United Airlines offer . United Airlines promises its customers the right to expect and demand needs like honesty and courtesy from the staff . It outlines 12 ways on how it committed it is to its customers The outline includes lowest fare , notifications of delay or cancellations , on-time delivery of baggage , fair limit of baggage liability , holding and cancellation of reservation , ticket refunds attending to the needs of customers with special needs , meeting needs of customers , treating customers fairly , open record of travel itinerary policies and rules , working with regional partners and quick responses to complaints and questions (United Airlines , 2008 . In the website of American Airlines , the representation of legal , ethical and regulatory issues are all stated on the website . Intellectual property notifications , indemnity obligations and limitations and representations and warranties among many others are discussed . American Airlines allow only people who are 18 years old and above to access the site because of the financial responsibilities that go with it . The website is all about availing of the services and products offered by the airline company The simple act of signing in , clicking on icons or ticking boxes on the website will mean financial responsibility on the part of the visitor The website shows what services and products are available at a given period of time . It is indeed used as a reference for visitors , in for them not to visit the office anymore . American Airlines tells its users that the website is not for commercial use...
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