Job Design

Job design

The company that is going to be discussed is Wawa Foods - a chain of convenience stores at the East Coast

Cashier

Cashier is an important position within Wawa Foods , because of the following reasons

Cash register is designed to accept payments for the purchase

Cash register through scanning process enables to hold marketing research (what type of the product is in demand , when those purchases are made , when the store is the most active etc

Cashier being a front-desk at any store of the chain can give valuable

br references and inquiries for the first-time , as well as regular customers

Thus , the importance of the position of cashier at Wawa determines the first half of the wages received . Yet , this rate is unchanged , since the value of position can not deviate . The second half is based upon the person based approach . The ideal candidate has to possess the following skills and qualities , which have different value in the overall calculation of the wages

Preferably , some background in finance or at least work experience as a cashier at some other organization (40

Quick reaction , attentiveness in not to get short (20 . This quality is determined over some period of work . If the result is positive the wages are increased

Patience and friendliness in to treat the customers in the best possible way (10

Strong feeling of responsibility , as cashier gets and gives out money (15

It is important that the person has mathematical thinking , so he doesn 't get lost when the program stop working and he has to calculate the sum of money due himself (15

Senior cashiers usually watch newcomers to evaluate their skills and qualifications and fill the table with marks . This evaluation influences the compensation for cashiers . Each of 5 criteria can be evaluated maximum of 10 points . So , cashier can get maximum 50 points scores 10 points at each . The higher point overall , the better chances to get salary increased at the end of 6 months period . The average wage of cashier at Wawa is 7 ,50

Stock person

Stock person is also quite important position at Wawa . However , this position is very important as well , since the stock person ensures that

the products are safely stored at the special room of each store

the products are delivered at the shelves of the stores

the products are available for customers , since he reports the amount of products kept directly to the shift manager

The compensation of the stock person is not so dependant on his personal skills , as in the case of Cashier . However , the stock person can be paid higher wage if he possess the following qualities

Strong feeling of responsibility in not to skip or lose any item of products stored or just delivered (45 . This quality is evaluated by the shift manager , to whom stock person is accountable

Attentiveness in to be able to make inventory at the storage room (45 . The more accurate is the stock person...