Paper Topic:

Jet Blue

The JetBlue Airways Case : Human Resource Strategies , Policies , and Practices

JetBlue started in early 1999 with 130 million as capital . Its founder is David Neeleman who also became the Airline 's CEO . The firm 's aim is to be the first less ' airline by focusing on innovation and providing first-class service to customers . They wanted to replace piles of and manuals with computers and even e-tickets ADDIN EN .CITE O apos ReillyJody Hoffer Gittel Charles O apos ReillyJetBlue Airways : Starting From Scratch2006October 272001Harvard Business Schoolhttp /www .msubillings .edu

/Co mmFaculty /keller /jet 20blue .pdf (O 'Reilly , 2001

One of the secrets of success of JetBlue Airways is that they focus on their human resources strategies . The corporation is really striving for a customer-friendly airline that would really meet the customers ' needs JetBlue Airways is really into giving good service to the people According to Ann Rhoades , head of human resources of Southwest Airlines from 1988-1994 , in to give the customers high quality treatment thy must first hire the best employees and treat them the way they expected their customers to be treated ADDIN EN .CITE O apos ReillyJody Hoffer Gittel Charles O apos ReillyJetBlue Airways : Starting From Scratch2006October 272001Harvard Business Schoolhttp /www .msubillings .edu /Co mmFaculty /keller /jet 20blue .pdf (O 'Reilly , 2001

The Impact of National Equal Employment Opportunity Laws (EEO ) on the Recruitment Practice

For Ann Rhoades , hiring is the most important thing you can do if you know what you want to look like . The goal of the human resource team of JetBlue is to hire people with attitude . One good thing about the company 's hiring practices is that they hire employees according to their fitness for the job and their capabilities . They do not discriminate when it comes to hiring people ADDIN EN .CITE O apos ReillyJody Hoffer Gittel Charles O apos ReillyJetBlue Airways : Starting From Scratch2006October 272001Harvard Business Schoolhttp /www .msubillings .edu /Co mmFaculty /keller /jet 20blue .pdf (O 'Reilly , 2001

The Age Discrimination in Employment Act (ADEA ) of 1967 ADDIN EN .CITE Noe2005116Wayne Mondy Robert M . NoeHuman Resource Management9th2005Prentice Hall (Noe , 2005 ) has a great impact on the hiring process of JetBlue . For example , wage increase will be applied to a flight attendant according to the number of hours he /she works per month . The highest starting pay for a flight attendant is 19 an hour . If she works 70 hours /month , her wage will become 20 an hour and 30 if she worked more than 70 hours a month Clearly , unlike the norm in promotion and other company policies , wage increase is not based on seniority but on the employee 's performance The impact of Fair Labor Standards Act of 1958 ADDIN EN .CITE Noe2005116Wayne Mondy Robert M . NoeHuman Resource Management9th2005Prentice Hall (Noe , 2005 ) is also seen in the airline company since they give their payment according to the type of work or the weight of the task of the employee and not according to their gender . For example , a...

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