An Investigation into Ways of Monitoring Organization Culture and Effectiveness in Construction Companies

Running head : An Investigation into Ways of Monitoring Organization

An Investigation into Ways of Monitoring Organization Culture and Effectiveness in Construction Companies

i . Abstract 6

Chapters

Introduction , Background and Objectives 7

Introduction 7

Background of the Study 8

Objectives of the Study 8

The Corporate Culture Basics 8

What is Corporate Culture ? 8

Why does Corporate Culture Matter ? 10

How can you Assess your Corporate Culture ? 11

Values : The Core of the Culture 12

Communication : Working in the Cultural Network 14

Learning to Read Cultures

14

Reshaping Cultures 14

Conducting a Culture Assessment 15

Culture Management vs . Cultural Change 15

Organize the Workforce 16

Key Roles (Phase 1 ) 16

New Roles (Phase 2 ) 16

Strategic Partners to the Change Effort 16

Manage the Cast 18

Champions , Laggards , Resistors 18

Overcoming Resistors to Change 18

Measure and Assess Results and Plan for the Future 18

The Competing Values Framework 18

The Acquire Work Process 20

Getting Work Means Building Work 20

Corporate Culture and Organizational Effectiveness 20

The Theory of Organizational Culture and Effectiveness 20

The Involvement Hypothesis 20

The Consistency Hypothesis 21

The Adaptability Hypothesis 23

The Mission Hypothesis 23

Integrating the Four Hypothesis 24

Organizational Culture and Human Resource Management 25

Studying Culture and Effectiveness 25

The Culture-Climate Debate 25

Past Attempts : The Organizational Climate Literature 26

Four Levels of Culture 26

Artifacts 26

Perspective 26

Values 26

Assumptions 26

Organizational Effectiveness : The Criterion 27

The Comparative Research Design 28

The Behavioral Data : The Survey Organization and the Organization Survey Pro 29

Organizational Climate 29

Organization at Work 29

Communication Flow 29

Emphasis of People 29

Decision-Making Practices 29

Influence and Control 29

Absence of Bureaucracy 29

Coordination 29

Job Design 30

Job Challenge 30

Job Reward 30

Job Clarity 30

Supervisory Leadership 30

Supervisory Support 30

Supervisory Team Building 30

Supervisory Goal Emphasis 30

Supervisory Work Facilitation 30

Peer Leadership 31

Peer Support 31

Peer Team Building 31

Peer Goal Emphasis 31

Peer Work Facilitation 31

Behavioral Outcomes 31

Group Functioning 31

Satisfaction 31

Goal Integration 31

Understanding Construction Companies and How Proper Monitoring is Done

Successful Project Completion Demands a Successful Start 31

What Owners Consider Important 31

Starting Off on the Right Foot 32

Controlling the Project Start 32

Review the Contract with The Owners 33

Review the Project Specification 33

Specific Items to Look for when Reviewing the Specifications 33

Inspection and Test Reports (Other than those Required by Local Officials ) 33

Operations and Maintenance Manuals 34

The Punch List ' or Warranty Items 34

Is it a Punch list or a Warranty item ? 34

The Change 35

A Cardinal Rule 35

Starting Off on the Right Foot 35

Reviewing the Contents of a Change Request 35

Time and Material Work 35

The Verbal Authorization to Proceed 35

Completion Time and the Change 36

Consequential Damages 36

Will Contract time remain the same , be reduced , or be extended ? 36

Is there any additional cost , or just a small

tool cost ? 36

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