Introduction to operation management

p ADDRESS :________________________________________________________________ __

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CONTACT NUMBER /S :_______________________________________________________

E-MAIL ADDRESS :__________________________________________________________

AGE : _____________ SEX : ____________ NATIONALITY : _________

THE QUESTIONS ) on the space provided corresponding to your answer

How long have you been in the organization

__one month and below

__above one month to three months

__more than three to six months

__more than six months to one year

__more than a year and above

What is the operation management of the organization ? Can you tell me how the service quality of the organization was

built

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How many employees are there in the organization as of now

Full time

________

Part time

________

Freelance

________

Can you tell me about your experiences when you first joined the organization ? How do you find yourself in it

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How many other organizations have you been into before you joined this group

__ , so far

__1

__2

__3

__4 or more

What can you say about the organization

__I can accompany myself with the work

__I am at home

__There is no unity among employees

__Social Hierarchy is very prevalent

__It 's full of pressure

How about your co-employees

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How do you find the operational management of the organization (current ? Can you tell me how can you fit yourself in it

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Can you tell me how the organization influenced the employees to adapt its operational culture ? What were the strategies and measures the management of the organization used

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Can you tell me whether the organization succeeded or failed in implementing those measures and strategies

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What were the tools used by the organization in aligning the service quality of the employees

__employee handbooks

__corporate ethics guidelines...