International Human Resources Management

Foreword

This report is a blueprint for effectiveness of the implementation of International Human Resource practices in case of expansion of Shangri-La Hotels and Resorts in China . It contains practical and suitable recommendations for the need of change in the HRM practices of the Management at Shangri-La according to the Economic , Regional and Social set-up of China

The Committee is expecting that the implementation of these initiatives and recommendations will lead to prosperous growth of Shangri-La chain of hotels and resorts

On behalf of the Organisation 's development Committee , I

present this report to the respected management of Shangri-La hotels and Resorts

Introduction to Company

The Shangri-La Hotels and Resorts began in 1971 when a deluxe hotel was founded in the city of Singapore . Today , Hong Kong-based Shangri-La Hotels and Resorts is the largest Asian - based deluxe hotel group in the region . And it is regarded as one of the world 's finest hotel management companies , garnering international awards and recognition from prestigious and industry partners . Their chain comprises 47 deluxe hotels and resorts in key cities of Asia and the Middle East and most sought-after leisure destinations

Shangri-La Hotel Public Company Limited : The Group 's principal activity is hotel operations . It provides lodging , food and beverage services and facilities for conferences and functions and other services and facilities in connection with hotel business and investment holding ( HYPERLINK http /www .shangri-la .com /en /home .aspx www .shangri-la .com /en /home .aspx

Most of the hotels in China are undergoing the process of management improvement . The new techniques of planning by objectives and improved decision making are being implemented by following the lines of the foreign hotels in to achieve the competitive edge among the industry participants . Another trend , which is gaining popularity in the industry , is the collaborative projects and ventures of the domestic and foreign hotels proving fruitful for both . The foreign personnel trains the domestic employees about the modern techniques on the other hand the local hotel facilitate environmental and legal adjustments of the foreign hotels in the market

The Chinese regulatory bodies have opened the hospitality industry for the foreign hotels but restricted them to the level of 3 star hotels in to save the domestic hotels having weak position (Jones Lang LaSalle Hotels , 2002 . But with encouraging the foreign hotels to support the domestic hotels the Government has taken cautious measures to limit the role of the foreign hotels to effect the tourism market of the country

Most of the Chinese single hotels are joining into hotel chains in to undertake better development and provision of strong financial back up in to respond to the competition posed by the foreign hotels laced with most advanced facilities management and booking system

Most of the single hotels need to undertake strong and aggressive strategic steps to keep themselves present in the market . This surge of drastic steps forces them to affiliate with the foreign large hotel chain such as Six continents , which are the...