Inquiry into the London Ambulance Service

Running Head : London Ambulance Service- CAD

Implementation of Computer Aided Despatch System- CAD at London Ambulance Service

Customer Inserts His /her Name

University Name

Table of Contents

TOC \o "1-3 " \h \z \u HYPERLINK \l "_Toc9 " Introduction PAGEREF _Toc9 \h 1

HYPERLINK \l "_Toc0 " LAS and CAD PAGEREF _Toc0 \h 1

HYPERLINK \l "_Toc1 " CAD Failure PAGEREF _Toc1 \h 1

HYPERLINK \l "_Toc2 " Solutions offered by the LAS -CAD systems PAGEREF _Toc2 \h 1

HYPERLINK \l "_Toc3 " Possible Solutions Recommended to Improve CAD PAGEREF _Toc3

\h 2

HYPERLINK \l "_Toc4 " Project Manager PAGEREF _Toc4 \h 2

HYPERLINK \l "_Toc5 " Test PAGEREF _Toc5 \h 2

HYPERLINK \l "_Toc6 " Training Programs PAGEREF _Toc6 \h 3

HYPERLINK \l "_Toc7 " Restructuring the Management PAGEREF _Toc7 \h 3

HYPERLINK \l "_Toc8 " Communication PAGEREF _Toc8 \h 3

HYPERLINK \l "_Toc9 " Complaints PAGEREF _Toc9 \h 3 HYPERLINK \l "_Toc0 " Given Algorithm PAGEREF _Toc0 \h 3

HYPERLINK \l "_Toc1 " Analysis PAGEREF _Toc1 \h 4

HYPERLINK \l "_Toc2 " Proposed Algorithm : PAGEREF _Toc2 \h 4

HYPERLINK \l "_Toc3 " Conclusion : PAGEREF _Toc3 \h 5 Introduction

The London Ambulance service also called the LAS was founded in 1930 . It is broadly divided into two services : the Accident and Emergency Service (A E ) and the Non-Emergency Patient Transport Service (PTS . It is the largest ambulance service in the world covering 600 sq . miles . It caters to 5000 patients and gets around 2000 to 1500 calls every day . It has a staff of 2700 people . The transportation resource is abundant with a total of...