Paper Topic:

Informative, Positive, and Persuasive Messages

Scenario 1

Blue Ribbon Loans

November 21 , 2006

Dear Bill

I have had trouble getting a hold of you since the shift change . Last time we spoke , you mentioned you were interested in returning to school but were limited in the area of participation and travel time to the local community college . As you know , I have been attending Western International University (WIU

The first step for the information on your major is to make a phone call to an enrollment counselor at

p Not only will they mail

or email you all of the information , they can assist with financial aid . At this time , I would like to remind you of Blue Ribbon Loans continued education program that can assist you with tuition . This program will also help with time-off that is needed for testing and finals

Once you start classes at WIU your assigned counselor will contact you periodically to see how you are doing they are always available if you need help . Also I wanted to mention that you are welcome to have them fax any work here if needed

I hope this information helps Bill , and good luck . See you at the next meeting

Your Colleague and Friend

Scenario 2

MEMORANDUM

To : Mr . Smith , Head of Foreign Relations

From

Date : November 21 , 2006

RE : Suggestion for new foreign relations liaison position

Recently our billing department had difficulty dealing with our office in China regarding the quarterly review . Mr . Levi stepped-up and was able to settle the dispute and mend the issues this has dramatically helped to smooth things over with our international billing divisions

Mr . Levi has always been a very thorough and dedicated employee . He has been a leader and a problem solver in our billing division . Mr . Levi has sacrificed personal time at work , and dedicated volunteer Saturdays to ensure the most efficient billing department in the business

I highly recommend Mr . Levi for the foreign relations liaison position His ability to go above and beyond to achieve goals is superb . Although we would dearly miss him , we understand that he will be able to benefit all departments in the position that is available

Sincerely

Scenario 3

November 21 , 2006

To : Grand Colony Apartments

Cc : John Doe , Manager

From

RE : With regards to the proposed rent raise

Hello Mr . Doe

As you know , I have resided at Grand Colony for nearly three years now I have always been prompt with my rent and voluntarily spent my days off improving our little community and assisting neighbors

I am afraid that a raise in my rent may end up forcing me to find somewhere else to call home . I cannot afford and increase in rent , I am on a fixed salary at my job and I am not due for a pay raise / evaluation for six more months . Recent spikes to gas and an electric charge due to the impending holidays is not making my situation any better . I am not alone in this several of my...

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