Information Technology Impact on Management

In this article we are going to discover laconically and most substantially value and influence of information technologies on management activity by the example of travel agency "Plaske " which is one of the most advanced tour operators in the European market of providing tourist services . Having visited the booking service department of one of its numerous branches (where the brightest and every possible kinds of information technologies are presented ) and having received a unique opportunity to communicate to its manager , the enormous and valuable information concerning to the given mini-research has

been received

I think that is difficult to argue , that transition to market relations in economy and scientific and technological advance was extremely sped up with rates of introduction in all spheres of a social and economic life of last achievements in the field of information . Information in the field of management of economic processes assumes , first of all increase of workers ' labor productivity at the expense of reduction in cost /productivity ratio , and also improvements of professional skill and professional literacy of the experts occupied with administrative activity

So , where is the connection between information technologies and management

All the time the manager must make decisions in conditions of the big uncertainty and variability of market situation : the inflation , a floating exchange rate , change of tax and legal operating conditions and competitors are always watchful . Besides , there is a constant manager 's question What if ' Computers can count some variants quickly and well and thus allow giving answers to any possible questions of similar type . Perhaps , it is one of the main computer advantages above the person . But it does not mean that now computers will take all decisions instead of managers . According to the Greed 's law the computer program does just what you ed it to do , instead of what you wanted it to do . The fifth law of uncertainty says : The Person can be mistaken , but it is only a computer that can confuse everything once and for all . Therefore computers act in the role of the advisers that 's why corresponding information systems are called as decision-making support systems , and decision-making remains for the manager

Nowadays information technologies are a kind of link of tourist branch The international and internal tourism represents powerful branch on service trade . The basis of the tourist industry is made by firms , tour operators and agents . Tourism service cannot be exposed and viewed at the points of sales as the consumer or industrial goods . It usually bought beforehand and far from a place of consumption . Thus , tourism in the market almost completely depends on images , s , means of communications and information transfer . So information is a so-called connecting link holding various producers within the framework of tourist branch . The information streams provide connections between tourist services producers it goes not only as data flows , but acts also in the form of services and payments . Services (for example spending the night in hotel , rent of the automobile ) are not sent...