Information Security Management

eBay

eBay collects thousands of inquiries everyday . These include registration and business transactions of members . As a large e-commerce retailer , there are lots of issues in its information security management

One particular issue is about internet fraud and how the company handles it . Internet fraud is the general term used to identify all types of fraud scheme through online services such as chat rooms , e-mail , message boards , or websites . Being one of the largest and most popular business institutions , eBay is frequently used to conduct fraudulent transactions

A . Identity

theft

On 2002 , a report published in CNET NEWS .com about the eBay account of Gloria Geary being hacked and changed astounded eBay users and the whole eBay community . The report said that Geary was she discovered that her account was used by someone in opening an auction . She was successful in convincing eBay that it was not her who created the auction and requested for its withdrawal

Most of internet fraud is performed using information from other individuals . The stealing of personal information , such as credit card number and PIN , contact information , or account passwords , for unlawful purpose is known as identity theft (others prefer the term `identity fraud . Geary was a victim of identity theft . He 's only one of the thousands who had been robbed off of his personal information by some outlaws

In UK , protection of personal data is of prime concern . The Data Protection Act provides legal basis for privacy and protection of personal data for the British people . The Act covers data that can be used in identifying a living person , such as names , birthday and anniversary dates , addresses , telephone numbers , Fax numbers , and e-mail . It is mandatory , meaning , all organizations that process data must comply

eBay , as its initiative , has tried to resolve this...