Importance of Soft Skills - HRD

Running Head : Soft Skills

Soft Skills - HRD

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Soft Skills - HRD

Introduction

In the present day scenario , varied changes are taking place in companies . These changes are prompted by different factors . Over all change in structure , composition and management of companies take place due to mergers and amalgamations . These mergers are of three kinds vertical , horizontal and cross mergers . The second kind of change occurs in an organization when a new product is launched to follow market skimming to earn Goodwill , money and

reputation in the market or to capture more market share based on lowering prices and enhancing quality . Another change happens in an organization when new leadership is inducted to increase productivity and improve on previous performance . This change may attract retaliations from staff members

Technological advancement and latest developments are other driving forces which lead to a change in an organization on account of changes in capital expenditure and result in complete change of structure

To implement the above changes , first and foremost element is that leadership in the organization must be respected and effective so that they can enforce the change process easily . Another imperative is that employees should be skilled to adapt themselves to the changed environment in to achieve the organizational goal

Thus , change is a complex phenomenon . Whenever new change is imposed on employees , there would be difficulties for them . It is because of this reason that employees must be responsive to the expectations required from them to carry out their jobs in a changed scenario . Participation involvement , and communication are important factors to bring effective change process in an organization ( HYPERLINK "http /www .Info2Link .com /Change_Management www .Info2Link .com /Change_Management

Soft Skills

Skill has been defined in Encarta dictionary as ability to do something well , usually gained through training and experience ' Soft skills have been defined in different ways According to one definition soft skills is a set of skills that influence on how we interact with each other and it includes such skills as communication , creativity analysis , etc . Among the skills covered by the term soft skills , ability to communicate has been rated as most important one . One of the definitions of soft skills according precedence to the ability to communicate is reproduced below

Ability to communicate in both written and verbal forms and ability to communicate with fellow employees in positive manner (http /www .dbazine .com /blogs /blog-cf /chrisfoot /blogentry .2006-06-16 .658 0435609

Dorsey describes soft skills as performance enhancers . The training in soft skills brings ability to win support of people . Soft skills are designed to motivate people to do what they can in your behalf . Soft skills refer to cluster of personality traits , social graces , and facility with language , personal habits , friendliness , and optimism that mark people to varying degrees . Soft skills complement hard skills which are technical requirements of a job ( HYPERLINK "http /www .excelsior .com /newsletters /excelsior_monthly http /www .excelsior .com /newsletters /excelsior_monthly

For an organization , it is not enough...