INFORMATION SYSTEMS FOR MGMT

Describe some of the lessons learned about business continuity planning after the 9 /11 terrorist attacks (200 Words

One of the lessons about business continuity planning after the 9 /11 terrorist attacks is that companies should have a have a back-up data center located away from their primary data center . Many of the affected firms during the 9 /11 attacks placed their back-up center and primary data center in the same area . As a result , it took them a long time to resume operations , while others that have placed back-up data centers in

br other states resumed business in a day or so (Needle , 2001 . It is also important to have a separate electrical grid for back-up centers , in case they are affected by power shortages

A second lesson from 9 /11 is that organizations need to view the company as a whole , which includes people , IT , and processes (Kamath 2007 . Organizations have advanced the technology side of business continuity , but not the human-resource side , stated Lyndon Bird technical services director at the Business Continuity Institute . He asserted the importance of people in making back-up centers work "But without managing people , the most automated operation in the world will still fail , so having the right people doing the right things in the right places at the right time is absolutely vital , and more work still needs to be done (Kamath , 2007 . It is advisable to test the back-up centers , including the people and processes involved , so that firms will know if...